We're embarking on an exciting research project that will seek to provide a holistic view of digital community engagement in Australia today.


Using a mix of methods including surveys, peer reviews, interviews and documentary research, we hope to identify best practice approaches, opportunities and challenges experienced by practitioners in the industry.

What are the aims of the research?

  • To strengthen the engagement network.
  • Develop a useful, evidence based, resource for those wanting to implement digital community engagement in their practice.
  • Identify case studies that demonstrate the value, successes, and challenges of using digital community engagement tools.

How to get involved


In phase One, we're asking IAP2 members to give us feedback on what would make this research valuable to their practice. We’d also like to hear about any case studies that would be worthwhile capturing as part of this study.


Comments can be provided by completing the (very short) Phase One Survey.


We will use this feedback to finalise an in-depth survey that will seek to identify comparable data on practitioners’ experiences with digital community engagement. We aim to launch this in mid-September 2018.


You can also sign up for updates and we will keep you informed about the project. 

Expected Timeframes

(Last Update: 08/08/2018)




Phase One: Consultation with IAP2 members to inform and finalise the scope of research

Survey open: 9th August - 1st September 2018

Phase Two: Survey IAP2 network and wider stakeholder groups 17th September - 31st December 2018
Phase Three: Final report January - February 2019
Phase Four: A webinar and an event in Melbourne March - April 2019

IAP2 Australasia Pitch for Practice


We receive funding from the IAP2 Australasia Pitch for Practice initiative to conduct this research. Pitch for Practice was a participatory budgeting journey that invited members to decide on what ideas they wanted to see implemented over the next 12 months.